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- Click on 'Buy'

- See 'you need a store to find out the right size' (reasonable)

- Click on 'Find store'

- Notice 'Only available in the US'

- Close tab. Fail.



I was wondering if anyone had information about this.

It looks like it ties to Microsoft HealthVault. That is not available in Canada. It appears (from the outside) that MS sold the "rights" to HealthVault to Telus, whom did absolute nothing with it. Does anyone know, is that the right read of the situation? Can MS ever offer HealthVault to Canada or will we have to hope that Telus will?

Also, to the people below. As far as I can see, even a service to forward the hardware from the US to Canada, this probably will not work. If you register your live account in Canada (which you probably would, so you can put a CC on it) then you will not be able to active HealthVault on your live account - it will send you to a Telus page.



Oh. Huh. This was the first product that I would have entered a Microsoft Store to look at. I might have even bought one.

You've just saved me a trip. Thanks!


ugh, I wasn't even thinking that far. That is unfortunate.


I feel the same way anytime anyone launches a new product.

I guess Canada is too far away to get shiny new things.


Sorry. Fitbit Charge (black) is available for pre-order in Canada, ships in 3-4 weeks. I know this is 1-2 weeks longer than for the U.S. But it will still be shiny and new.

(I don't actually speak for Fitbit; I'm in site engineering)


There are many services that offer forwarding of such orders. They charge a fee of course.


I know. So I pay for

- the product

- the 'forwarding' service (that I need to trust first..)

- the shipping to my actual location

- import taxes, VAT etc.

and smile? This product is intentionally not available to most of the world, jumping through hoops on my side seems weird. Like camping in front of random stores, waiting for some device coming out in 3 days from now or other similar random acts of insanity.

I'd have bought it (and sure, payed more than $200 for it due to taxes etc), but I'm not prepared to circumvent arbitrary regional limitations by throwing my time and money around.


There is an order online link just below the 'Find Store'. Check it out.


Right. If you click that you're allowed to select your US state to ship to.

Did you check that? It's entirely possible that I miss some hidden 'enable international shipping' incantation here, but I doubt that at this point. The checkout form doesn't seem to include any of that and the very MS store front page lists the band as 'US only', just as I stated above.

Why? I .. fail to come up with an answer for that. I was prepared to hand over $200 right away, now I'm disgruntled and couldn't care less about another thing that might be available here in 3 month from now, maybe.


Look on the bright side, if you wouldn't be interested in it in another 3 months then you just saved yourself $200 by not buying it immediately.


I guess even the online purchase is restricted to US. Did not check that. My bad. On the bright side, I'm sure it will be internationally available in a few months.


Looks like online ordering is also US only for now.




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