The anecdote in the article is at odds with the title.
* In the anecdote, the problem is that the web version works better and the app is missing functionality.
* The title pays reference to an annoying observation about many products where the web version lacks functionality the app has.
Both are frustrating. If a company is going to bother to have both an app and a website, users deserve an experience where both are fully featured. It should be an professional embarrassment for a company to have to route users from the app to the site or vice versa because one is half-baked.
Have some God-damned professional pride and do it right.
* In the anecdote, the problem is that the web version works better and the app is missing functionality.
* The title pays reference to an annoying observation about many products where the web version lacks functionality the app has.
Both are frustrating. If a company is going to bother to have both an app and a website, users deserve an experience where both are fully featured. It should be an professional embarrassment for a company to have to route users from the app to the site or vice versa because one is half-baked.
Have some God-damned professional pride and do it right.