I think the AI dystopia will save us from the SaaS dystopia and ultimately win.
Dark patterns? AI doesn't care about dark patterns. It will instantly navigate around them.
10% annual price increases for absolutely no reason? No problem! Just build a replacement. 98% of SaaS applications out there no longer have a moat. My friend just contracted out a CRM replacement for Salesforce for a small company for $65k. He built it in a few days for a few hundred dollars. Obviously it's much less feature rich, but this company never used 99% of the features in Salesforce anyway. If anything, a light weight and bespoke CRM was what they always needed and wanted anyway. SaaS just wasn't viable for bespoke.
Ads killing the experience? AI will hunt down every explicit and hidden ad and eradicate it. The entire ad model is about to die.
Dark patterns? AI doesn't care about dark patterns. It will instantly navigate around them.
10% annual price increases for absolutely no reason? No problem! Just build a replacement. 98% of SaaS applications out there no longer have a moat. My friend just contracted out a CRM replacement for Salesforce for a small company for $65k. He built it in a few days for a few hundred dollars. Obviously it's much less feature rich, but this company never used 99% of the features in Salesforce anyway. If anything, a light weight and bespoke CRM was what they always needed and wanted anyway. SaaS just wasn't viable for bespoke.
Ads killing the experience? AI will hunt down every explicit and hidden ad and eradicate it. The entire ad model is about to die.