As someone who works in the airline industry I find it infuriating when other industries don’t match my expectations. I saw behind the curtain at a couple of medium sized online retailers. The lack of process and procedure was just astounding to me. I know some airline pilots have had success in consulting in hospitals but maybe there exists a broader market for that service.
Unfortunately, it is difficult to get senior management to engage. If it's just a botched order they let the cowboys be cowboys and consider it a cost of business. Rigorous process requires too much painful self-reflection, so it only happens maybe after they get sued. Even in hospitals, death from improper dosing is surprisingly high.
Regulators play an important role in life safety situations. Beware of regulatory capture (737MAX not getting new type certification).
