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I don't know, I think debugging a perf issue in a large distributed system still falls under kind work to me, assuming you actually have a way to tell when it's fixed. Yes, you need a lot of knowledge, but the rules and outcomes are still clear. Compared to writing a novel or painting, it's very clear when you've reached success and it's hard to argue that you've been successful.

IMO the "unkind" work that a typical engineer does is things like writing specs. The work itself does not give you any feedback about if you're making progress or doing a good job.

Of course it's all on a sliding scale, and if your perf issue takes four weeks to surface after each deploy then that's a much less kind environment. But, in general, anything that you can put clear metrics around is much closer to the "kind" bucket to me because those metrics give you a clear path for improvement and iteration (the major risk is getting stuck in some local maximum).



> I don't know, I think debugging a perf issue in a large distributed system still falls under kind work to me, assuming you actually have a way to tell when it's fixed. Yes, you need a lot of knowledge, but the rules and outcomes are still clear. Compared to writing a novel or painting, it's very clear when you've reached success and it's hard to argue that you've been successful.

The same goes for poker, you know when you won a hand. However winning a hand doesn't mean you learned something, similarly successfully debugging a large performance issue doesn't mean you learned something either. The learning we actually care about in software engineers isn't kind at all.




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